Customer Relationship Management Market Worth $157.6 Billion by 2030: Grand View Research, Inc. – PR NewswireRelationship
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Mar 01, 2022, 06:45 ET
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SAN FRANCISCO, March 1, 2022 /PRNewswire/ — The global customer relationship management market size is expected to reach USD 157.6 billion by 2030, according to new research by Grand View Research, Inc. The market is expected to expand at a CAGR of 13.3% from 2022 to 2030. The continuous demand for innovative solutions to analyze customer information, collate critical customer data, and transform it into a better customer experience strategy are driving factors for CRM solutions across all sizes of businesses. This further led to the integration of customer relationship management solutions with advanced technologies such as big data analytics, machine learning, and AI-powered analytics are expected to boost product innovation and development across CRM solutions for a better customer experience and high operational efficiency.
Key Insights & Findings from the report:
Read 150-page market research report, "Customer Relationship Management Market Size, Share & Trends Analysis Report By Solution, By Deployment (On-premise, Cloud), By Enterprise Size, By End Use, By Region, And Segment Forecasts, 2022 – 2030", published by Grand View Research.
Customer Relationship Management Market Growth & Trends
The adoption of CRM solutions has shown tremendous growth in recent years with several benefits, including reduced marketing cost, improved operational efficiency, and efficient data-based management of an organization’s entire sales process. With the rapid growth of mobile and cloud solutions, organizations are increasingly insisting on efficient access to real-time customer data for improved customer engagement to drive sales growth and maintain customers for a long period. Furthermore, the increasing penetration of CRM solutions through smart mobile devices and internet services is one major trend in the sales and marketing domain globally.
The continuous demand for the optimized implementation of advanced technologies such as predictive and prescriptive analytics to maximize current operational processes is a key driving factor for investments and innovation in CRM solutions. For instance, in September 2021, Salesforce.com, Inc. announced the collaboration with Slack, a business communication platform, to empower the sales team to collaborate in real-time to close more deals from anywhere. Moreover, this integration enables marketing teams and agency partners to collaborate in a shared digital workspace.
Customer Relationship Management Market Segmentation
Grand View Research has segmented the global customer relationship management market on the basis of solution, deployment, enterprise size, end use, and region:
Customer Relationship Management Solution Outlook (Revenue, USD Million, 2017 – 2030)
Customer Relationship Management Deployment Outlook (Revenue, USD Million, 2017 – 2030)
Customer Relationship Management Enterprise Size Outlook (Revenue, USD Million, 2017 – 2030)
Customer Relationship Management End-use Outlook (Revenue, USD Million, 2017 – 2030)
Customer Relationship Management Regional Outlook (Revenue, USD Million, 2017 – 2030)
List of Players of Customer Relationship Management Market
Check out more related studies published by Grand View Research:
Browse through Grand View Research’s Next Generation Technologies Industry Research Reports.
About Grand View Research
Grand View Research, U.S.-based market research and consulting company, provides syndicated as well as customized research reports and consulting services. Registered in California and headquartered in San Francisco, the company comprises over 425 analysts and consultants, adding more than 1200 market research reports to its vast database each year. These reports offer in-depth analysis on 46 industries across 25 major countries worldwide. With the help of an interactive market intelligence platform, Grand View Research Helps Fortune 500 companies and renowned academic institutes understand the global and regional business environment and gauge the opportunities that lie ahead.
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